Privacy Policy

Effective date: June 18, 2026

This Privacy Policy applies to you and Dirty Plumber Reno, doing business as Dirty Plumber Reno.

Information we collect

We collect information you voluntarily provide when requesting service, submitting forms, or chatting with our website assistant — including name, phone, email, service address, and message content. We may also collect usage data such as pages viewed and browser type.

How we use information

Scheduling and performing plumbing services;
Responding to inquiries and estimates;
Sending optional SMS updates if you opt in;
Improving our website and customer experience.

SMS/text messaging

If you opt in, we may send service-related SMS as described in our SMS Policy. You may opt out anytime by replying STOP.

Sharing

We do not sell your personal information. We may share data with service providers who help us operate our business (hosting, email, CRM) under confidentiality obligations.

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